Our Commitment To You
SinoGuide Technology is concerned about the privacy and security of your personal information. We are committed to protecting your information and giving you a safe online experience. The content below outlines our policy and is available on the footer of every page throughout the sinoguidetech.org website. We want you to know how we handle the information you send us via the internet and what we do with that information. Please review the Terms and Conditions of this Privacy and Security Policy.

SinoGuide Technology allows you to freely browse our website without having to sign in or register an account with us. We do ask that you provide to us some information about yourself in certain areas of our website. These areas would be when creating a wish list or signing up for our e-mail list to receive promotions, lighting tips and news from our showroom.

SinoGuide Technology does not sell, rent, or lease any customer information to third parties.

These Terms and Conditions Are Subject to Change

This policy was last updated as of October 30, 2015. It is subject to change at any time, without prior notice, to fulfill the needs of our customers and adapt to changing internet regulations. Please review these Terms and Conditions whenever you are providing any personal information on our website.

Basic Web Site Collection
Our web analytics program automatically recognizes the visitor’s domain and records the visitor’s browser and platform type, along with page views and time spent on the site. This program does not capture e–mails. The information collected from this analytics program helps us improve our website and enhance the online customer experience.

SinoGuide Technology uses a technology known as cookies. We use this tool to retrieve data to help us get to know our customer better. A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We use cookies on sinoguidetech.org as part of our web analytics collection and to make it easier for you to navigate our site and use the wish list. We also currently use display web banners to advertise online, which uses a tracking code to advertise on third-party vendors sites across the Internet.

Opting Out of Retargeting Ads

As you browse sinoguidetech.org and other websites, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous (anonymous) interaction with sinoguidetech.org. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

E-mail Addresses
When a visitor gives us their e-mail address via our online sign up form, we retain this e-mail address. We do not share our e-mail lists with third parties. These e-mails are used to communicate new and updated wish lists and occasionally send information that may be of interest to you. All e-mails are sent using Constant Contact. You may opt-out at any time from receiving e-mails using the safe “unsubscribe” on the bottom of the e-mail.

Pricing Error
When visiting our catalog on the SinoGuide Technology website, please note due to the possibility of error, our site may occasionally list an incorrect price. While we review to ensure all pricing is accurate, SinoGuide Technology can not honor incorrect prices. In the event there is incorrect pricing we will inform the customer before the order is placed. The customer will be given the option to either place the order through a sales representative with the correct pricing or choose new product.

We reserve the right to disclose personal information if required by law, court or in good faith belief that disclosure is otherwise advisable, under guidance of our legal council.

For questions regarding this Privacy and Security Policy, please contact us at sales@sinoguide.com.

Prices and information shown are subject to verification. In the event of a discrepancy, we reserve the right to make corrections as necessary.